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User research fundamentals

A blended-learning course designed for Welsh public sector workers who engage with real users as part of their role. Learn about the basics of user research methods, how to identify user needs, and effectively analyse data.

Digital Sharing Hub

A growing range of case studies, guidance, tools, training and other resources to help public servants to continue to deliver value for money and better outcomes for communities, citizens and visitors to Wales.

Service Manual

Design and run better public services that meet the Digital Service Standard for Wales.

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